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Managed and Co-Managed IT Services
Managed IT Services: Your Complete IT Department, Re-imagined
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Who it's for: Small to medium-sized businesses (SMBs) in Canada or USA without an in-house IT team, or those looking to fully offload the burden of IT management to a trusted expert.
With our Managed IT Services, we become your dedicated IT department, taking full responsibility for the proactive management, maintenance, and strategic oversight of your entire technology environment. We provide a complete, end-to-end solution designed to maximize uptime, enhance security, and optimize performance.
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24/7/365 Proactive Monitoring: We remotely monitor your servers, networks, workstations, and critical applications around the clock from our Toronto-based operations, identifying and resolving potential issues before they impact your business.
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Helpdesk Support (Local & Responsive): Our friendly and knowledgeable support team is available during business hours, with emergency after-hours support, to assist your staff with any IT-related queries or issues, ensuring minimal disruption.
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Cybersecurity Management: Comprehensive protection including endpoint detection and response (EDR), firewall management, vulnerability scanning, patch management, email security, and security awareness training to safeguard your data from evolving threats. We help ensure compliance with relevant Canadian data privacy regulations.
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Data Backup & Disaster Recovery: Robust backup solutions and tested disaster recovery plans to ensure business continuity and rapid data restoration in the event of unforeseen incidents.
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Cloud Services Management: Expert guidance and management for your cloud infrastructure (e.g., Microsoft 365, Azure, AWS, Google Workspace), optimizing costs and leveraging cloud capabilities.
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Vendor Management: We act as your single point of contact for all IT-related vendors, simplifying your operations and ensuring seamless integration.
Collaborative Co-Managed IT Services: Empowering Your Internal IT Team
Who it's for: Canadian and US businesses with an existing in-house IT team that needs supplementary support, specialized expertise, increased capacity, or access to advanced tools.
The Offering: Our Co-Managed IT Services are built on a foundation of true partnership. We work hand-in-hand with your internal IT professionals, providing targeted support where and when you need it most. This model allows you to retain control over your strategic IT direction while leveraging our specialized skills and resources to fill gaps and enhance capabilities.
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Tier 1/2 Helpdesk Overflow & After-Hours Support: Offload routine support tickets or provide 24/7 coverage without stretching your internal team thin
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Specialized Cybersecurity Expertise: Augment your team with advanced security professionals for threat hunting, incident response planning, compliance audits, or specialized security tool management
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Cloud Migration & Management Support: Partner with our cloud architects for complex cloud transitions, optimization, or ongoing management of specific cloud environments
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Project-Based IT Assistance: Get expert support for specific initiatives like system upgrades, network overhauls, software implementations, or office moves.
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Advanced IT Tooling & Monitoring: Gain access to our enterprise-grade monitoring, management, and security platforms, providing your team with powerful insights and capabilities.
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Strategic IT Consulting & Roadmap Development: Collaborate on high-level IT strategy, budget planning, and technology assessments, benefiting from our broader industry experience and best practices.
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On-Demand Expertise: Access to our engineers for specific challenges, complex troubleshooting, or training your internal staff on new technologies.
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Compliance & Audit Support: Assistance in navigating industry-specific regulations and preparing for IT audits.
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Why Choose VARSI for Your IT Needs?
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Local Expertise, Global Standards: We understand the unique business landscape of North America businesses, while adhering to industry best practices and global security standards.
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Client-Centric Approach: We prioritize understanding your specific business goals and tailoring our services to deliver measurable value.
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Transparency & Communication: Clear communication, detailed reporting, and proactive updates are hallmarks of our service.
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Cost-Effective Solutions: We offer predictable pricing models that eliminate hidden costs and deliver exceptional ROI.
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